01 / PREPARATION
What to prepare
✓Sales channels & order profile
✓SKU, packaging & monthly orders
✓Integration & return rules
02 / EXECUTION
Execution workflow
- 01
Return details & receiving
- 02
Inspect, photograph & grade
- 03
Process to agreed instructions
- 04
Restock or confirm disposition
01 · Return receiving
Register returns and identify the goods received.
02 · Inspection / Photos
Record condition and photos against agreed checks.
03 · Relabeling
Replace labels against agreed product and channel requirements.
04 · Repacking
Replace damaged packaging or prepare goods for resale.
05 · Repair / Refurbishment
Assess product category and repair feasibility first.
06 · Kitting
Assemble products, accessories or kits to agreed instructions.
Confirm service scope and handover requirements during planning.